Frequently asked questions

How do I order?
Click the "Add to Cart" button to add the selected products to your shopping cart. After completing your purchase, visit the shopping cart page and click the "Checkout" button to complete your transaction.

Is my payment information secure?
Absolutely! Our payment processing system is 100% secure. Our technical internet security team is committed to providing you with a safe and secure shopping experience.

When can I expect to receive my order?
Once our team processes your order within 1-3 business days, you will receive a shipping confirmation via email.

Is order tracking available?
Yes! You will receive a tracking number after completing your purchase.

How much is the shipping cost?
Shipping costs depend on where your package is being shipped from. You will be able to see the shipping cost after adding your shipping address on the checkout page.

If I order multiple items, are they shipped in the same package?
Typically, multiple items are packaged in separate packages.

What is your return policy?
If you are not satisfied with your product, please contact our customer service department and we will do our best to help resolve the issue.

What are your contact information?
If you need to contact us, please fill out this contact form or email celiajavellana445@outlook.com. Our dedicated team of customer service representatives looks forward to assisting you.